Delivery Information

Delivery:

We process all deliveries through:

  • Reputed couriers
  • Our in house delivery team

Delivery charges:

With in Dhaka city, delivery charge is BDT 50 and outside Dhaka city it is BDT 80.

Note: If there is any modification in delivery charge for a particular item, it will be mentioned in Product details.

Delivery time:

The estimated time of delivery is mentioned on every product details page. It may differ from one item to another. Please read below for an explanation of delivery estimates.

Normal Delivery: If your shipping address is within Dhaka city, products will be delivered by next business day. If it is outside Dhaka then it will take 2-4 business days. Any order placed after 6 pm will be considered as order of next business day, not as same day.

Business Day: Saturday to Thursday except public holidays.

Note:

AladinBay.com doesn’t deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you will have to ensure the Delivery Address is within Bangladesh.

Returns:

All physical products sold on AladinBay.com are covered by our 7 Days Replacement Guarantee.

The following shall not be eligible for replacement:

• Damages due to misuse of product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Products with tampered or missing serial / UPC numbers
• Innerwear, lingerie, socks and clothing freebies
• Any damage / defect which are not covered under the manufacturer’s warranty
• Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered.

Note:

Replacement of the product is subject to availability of the same on AladinBay.com.

Cancellation:

You can cancel an order on AladinBay.com. For outright cancellations contact Customer Support. If you cancel your order before your product has been shipped, we will refund the entire amount.

If you received the product, it will be eligible for 7 Days Replacement, only in cases where there are defects found with the product. Contact customer support immediately if you receive any defected products.

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